fbpx

Home » Support

Easily find the Ozotech manual or installation guide you’re looking for below then click to download. Click here to get in touch with an application engineer for product support: Contact Us for Product Support

Poseidon Precautionary Recall

A Technical Service Bulletin has been issued due to reported field failures of the Poseidon 1.5 Ozone Generator. There is a potential for electrical tracking within the unit that may cause a failure.

If you are in possession of a unit within the affected serial number range below, please contact Ozotech, Inc. directly at service@ozotech.com or complete the Poseidon Replacement Form so we can arrange to replace your unit.  These units were sold between June 2021 through May 2022.

Products Affected: Serial Numbers Affected:
30281-BK1.5 1, 3-160, 171-252, 263-352
31281-BK1.5 2, 161-170, 253-262, 353-362

This is Ozotech’s first-ever recall in more than 30 years of operation. We apologize for any inconvenience this has caused and we are working to replace these units, free of charge, and as quickly as possible.

Poseidon Customer Return Instructions